We at Draganfly Innovations Inc. value our customers and respect their privacy. We only collect as little customer information as needed in an effort to provide you with a great shopping experience. We will only communicate with you about our products, services, new products, sales and promotions via email if you have signed up for a newsletter or forum. We do not sell or rent your personal information to third parties.
We may change or amend our policies at any time. Check the last updated date at the end of this document.
- What kind of information does draganfly.com collect?
- How does draganfly.com use my information?
- How do I access my information? How do I change or delete my information?
- How do I exercise my preferences about receiving promotional communications via mail or email?
- How does draganfly.com protect kids' privacy?
What kind of information does draganfly.com collect?
Everyone who visits draganfly.com
We only collect your name and email address. We never share or sell email newsletter information to anyone for any reason.
Everyone who orders
In order to successfully accept and process your order we collect information such as name, company, postal addresses, email address, as well as phone, cell, and fax numbers. We do maintain records of your purchases that you have made. This is so you can see your order history and track your orders.
How does draganfly.com use my information?
When you place an order or make a purchase from draganfly.com, we only use your personal information to process your order, send an order confirmation by email, or to contact you via phone, postal mail, or e-mail if we have other questions regarding your order with us. Since we also provide technical support on many of our products, we may inform you if there is an upgrade or recall on a product. This will also be posted on our main website. Draganfly Innovations will not send you promotional information, surveys, or announcements via email or mail unless you have signed up for one of our newsletters or forums. You may opt out of these mailings at anytime.
How do I access my information? How do I change or delete my information?
You can always access your information by logging into the account you created on our Web site. Once logged in you can alter any of this information (ex: address, email, phone number, etc). If you are having difficulty, please contact us via email or call us and we can assist you with these changes. Remember that Draganfly Innovations does not require you to create an account to place an order with us! If you want to delete your account please contact us.
How do I exercise my preferences about receiving promotional communications via mail or email?
Draganfly Innovations will only send you promotional information if you have signed up to a newsletter or forum. If at any time you decide you do not wish to be a part of the mailing, please unsubscribe. You can also email, call, write to us, or fax us. We will remove you from the list. This may take up to 10 business days to complete. Draganfly Innovations will not send you promotional information, surveys, or announcements via email or mail unless you have signed up for one of our newsletters or forums. You may opt out of these mailings at anytime.
How does draganfly.com protect kids' privacy?
Draganfly Innovations Inc. is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13. We are also a member of the BBB Kids Online Reliability Program. With all computer use, parents should ensure they are supervising their children while on the Internet.
If you have any questions about our policies you can always contact Draganfly Innovations Inc. customer service department in any of the following methods:
- Email: firstname.lastname@example.org
- Phone: 1-800-979-9794 or 306-955-9907
- Fax: 306-955-9906
- Write to:
Draganfly Innovations Inc.
2108 St. George Avenue
Saskatoon, SK S7M 0K7